Privacy Policy

Last Updated: 3rd March, 2026

This Privacy Policy explains how EDU NOVA ("we", "our", or "us") collects, uses, stores, and protects your information when you use EDU Nova, including our website, mobile applications, and related services (collectively referred to as the "Platform").

By accessing or using the Platform, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following types of information when you use our Platform.

1.1 Personal Information

When you create an account or make purchases, we may collect:

  • Full name
  • Email address
  • Phone number

This information is required to provide access to services and process purchases.


1.2 Account Information

When using the Platform, we may collect:

  • Username and login credentials
  • Profile details
  • Account activity

This information helps manage your account and provide access to learning resources.


1.3 Learning and Usage Data

To improve learning experience and track progress, we may collect:

  • Course enrollments
  • Course completion status
  • Test scores and results
  • Learning progress data
  • Time spent on courses
  • Reward points activity

This data helps provide personalized learning insights and progress tracking.


1.4 Device and Technical Information

When you access the Platform, we may automatically collect certain technical data such as:

  • Device type
  • Android Version
  • App version
  • Log data and usage statistics

This information helps us maintain security and improve platform performance.


1.5 Payment Information

Payments are processed through third-party payment gateways. We do not store full payment card details on our servers.

Payment providers may collect information necessary to complete the transaction in accordance with their own privacy policies.


1.6 Content Interaction Data

When interacting with course materials, the Platform may record:

  • Video playback activity
  • Content viewing history
  • Test participation
  • Learning progress

This helps provide course completion tracking and prevent misuse of content.


2. How We Use Your Information

We use collected information to:

  • Create and manage user accounts
  • Provide access to purchased class packages
  • Deliver course materials and learning resources
  • Process payments and transactions
  • Deliver physical books or notes
  • Track course progress and test performance
  • Provide rewards and incentives
  • Improve platform performance and user experience
  • Prevent fraud, piracy, and unauthorized use
  • Comply with legal obligations

3. Digital Content Protection

The Platform uses Digital Rights Management (DRM) and other technical protections to prevent unauthorized copying or distribution of course materials.

To enforce these protections, the Platform may monitor:

  • Video playback sessions
  • Device identifiers
  • Unauthorized access attempts
  • Suspicious activity

This monitoring is solely for protecting educational content and platform integrity.


4. Sharing of Information

We do not sell or rent personal information to third parties.

However, we may share limited information with trusted service providers when necessary, including:

  • Payment gateway providers
  • Cloud hosting services
  • Analytics providers
  • Shipping and delivery partners (for physical products)

These providers are required to maintain the confidentiality and security of user data.


5. Cookies and Similar Technologies

The Platform may use cookies or similar technologies to:

  • Maintain login sessions
  • Remember user preferences
  • Improve platform performance
  • Analyze platform usage

Users may control cookies through browser settings, though disabling cookies may affect some platform functionality.


6. Data Security

We take reasonable technical and organizational measures to protect user information, including:

  • Secure authentication systems
  • Encrypted data transmission
  • Access control measures
  • Monitoring for unauthorized activity

Despite these measures, no system can guarantee absolute security.


7. Data Retention

We retain personal information only as long as necessary to:

  • Provide platform services
  • Maintain account functionality
  • Comply with legal obligations
  • Resolve disputes or enforce agreements

Users may request deletion of their account subject to applicable legal requirements.


8. User Rights

Depending on applicable laws, users may have the right to:

  • Access personal information
  • Request correction of inaccurate data
  • Request deletion of personal information
  • Withdraw consent where applicable

Requests may be submitted through the contact details listed below.


9. Children's Privacy

The Platform is intended for students but does not knowingly collect personal data from children under the age of 10 without parental or guardian supervision.

If we become aware that personal information from a child has been collected without appropriate consent, we will take steps to remove such information.


10. Third-Party Links and Content

The Platform may include links to external websites or services.

We are not responsible for the privacy practices of these third-party platforms. Users should review their respective privacy policies.


11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on the Platform with a revised "Last Updated" date.

Continued use of the Platform after changes indicates acceptance of the updated Privacy Policy.


12. Contact Information

If you have any questions or requests regarding this Privacy Policy, please contact:

Company: EDU NOVA Email: Edunovaap@gmail.com Address: M/S Takey Ku Enterprise, Opposite Agriculture Office, Near Tangerine's Café, D-Sector, Naharlagun, Papum Pare, Arunachal Pradesh, 791110